Southeast Veterinary Specialists

Common Questions

What is Southeast Veterinary Specialists?
Southeast Veterinary Specialists is a veterinary referral center for special needs. We are located at 3409 Division Sreet in Metairie (Just across Division Street from Barnes & Noble). Our practice serves the veterinarians and their clients in the greater New Orleans area as well as the State of Louisiana and the surrounding Gulf Coast region. We offer the highest quality veterinary care available in a convenient location. Our doctors and staff are dedicated to patient care and client service.
What is a veterinary referral hospital and why would I need one?
Veterinarians refer cases to Southeast Veterinary Specialists when treatment requires a level of expertise or technical skill that they are not comfortable providing. Private referral hospitals are a relatively new resource for veterinarians and their clients. It is no longer necessary to travel to a teaching hospital for specialized veterinary care. Southeast Veterinary Specialists is not a replacement for your veterinarian. We are here to treat specific problems and do not provide general veterinary services such as vaccinations.
Who are the veterinary specialists?
Veterinary specialists or "diplomates" are veterinarians who have pursued advanced training beyond veterinary school. Most specialties require a minimum of 4 years of internship and residency training after veterinary school and a rigorous credentialing and examination process to achieve the diplomate status. This means that most true veterinary specialists have a minimum of 12 years of college and post-graduate training.
What specialties are available at Southeast Veterinary Specialists?
Southeast Veterinary Specialists currently offers Internal Medicine, Surgery, Dermatology, Oncology, Radiology, and Physical Rehabilitation. Referral appointments are available for each service. It is not uncommon for a pet to need the services of more than one specialty. Our doctors work together through consultations to provide multiple opinions about your pet's condition.
How do I get a referral?
Southeast Veterinary Specialists sees cases on a referral-only basis. It is important to see your veterinarian first to determine if referral is necessary. Your veterinarian can refer you to our hospital online at www.svsvets.com or by phone at 504-219-0444. After your veterinarian has notified our reception staff of the referral, you may call to set up an appointment at your convenience. It is always helpful if your veterinarian can fill out a referral form with the history of his/her findings and treatments. A copy of our referral form can be downloaded in .pdf format here. Please bring copies of any pertinent laboratory results and radiographs to your appointment.
What if I have an emergency?
Our specialists are available 24 hours a day for emergency referrals through your veterinarian. If you have an emergency after normal business hours and your veterinarian is unavailable, you can certainly come in through our emergency service without an appointment or referral. Our emergency doctors can facilitate referral to the appropriate specialist if necessary.
What forms of payment are accepted and what are the terms?
Our specialty hospital accepts cash and all major credit cards (VISA, MasterCard, American Express, and Discover). We also accept Care Credit. A computer generated treatment plan and its estimated cost will be created after your pet's initial consultation. A deposit is required for hospitalization, and the balance is due at the time of discharge. We cannot extend credit, however the Care Credit service is available after only a short application. The application process takes minutes and should not delay medical care for your pet. Care Credit applications are available at our hospital or online at www.carecredit.com.
Can I visit my pet in the hospital?
Our visiting hours are 10:00am to 6:00pm 7 days a week. We encourage visitation while your pet is staying with us, however visitation in our ICU may be limited due to treatment schedules and emergencies. It is usually best if you call ahead to arrange a time for visitation. Visitation on the day of surgery is not allowed without the surgeon's permission.
Will I need to come back for follow-up visits?
This depends on your pet's problem, your veterinarian, and the doctor in charge of your case. In most cases, at least 1 follow-up visit will be required.
Can I see where my pet will be staying?
Of course. We encourage people to ask questions about their pet's healthcare and to see our hospitalization facilities. Just ask your technician or a receptionist, and they will be happy to show you around.